Independent ISPs don't get to sit out the broadband price war

Small town with a local wireless tower at night, three bright city glows on the horizon

Comcast spent its earnings call last week complaining about the price of gigabit fiber.

The broadband price war is no longer a cable problem. It is reaching every independent ISP that shares a market with a national brand.

If you own a fiber network or a fixed wireless operator, the numbers from the past week tell you what your next buyer will ask about first.

What the big three reported

On October 22, Comcast reported a loss of 144,000 residential broadband customers in the third quarter, up from a loss of 91,000 a year earlier. It ended September with 28.34 million broadband customers, down from 28.90 million.

AT&T reported the other side of that trade a day earlier: 442,000 fiber net adds and 327,000 fixed wireless net adds, a record 769,000 combined. Today Verizon reported 155,000 fiber net adds and 159,000 fixed wireless net adds, for 17.4 million total broadband connections.

The customers are moving. The question is what they are paying when they arrive.

What "irrational" means

Comcast's CFO, Jason Armstrong, was direct about it. "We know what the cost of building fiber is," he said. "It's $1,500+ per home, getting more expensive with construction costs up." Against that, he described "$30-$40 pricing in specific markets in the third quarter." His conclusion: "As we look at the return profile of that, to us, that is irrational competition."

Mike Cavanagh, Comcast's president, said fiber construction "remains elevated, with pockets of irrational pricing and promotional activity," and that fixed wireless "remains aggressive and continues to take share."

You do not have to agree with Comcast to take the point. Somebody is pricing gigabit service below what a standalone network needs to earn back its build. When the largest cable company in the country says it cannot match that price, a 6,000-passing operator should assume it cannot either.

Who can afford a broadband price war

National carriers do not price broadband as a standalone product. They price it as a way to keep a household.

AT&T said 42.8% of households with its advanced home internet also buy its wireless service. Comcast added 368,000 wireless lines in the quarter and said nearly 18% of its broadband customers now carry a Comcast wireless line. A carrier that keeps a family on four phone lines can afford to earn less on the internet connection. The bundle carries the margin.

An independent ISP has one product. Its price is its margin. When a converged competitor drops gigabit to $30 or $40 in your town, there is no phone bill on the other side of your ledger to make it up.

That is the structural gap. It is not about whose network is better. Many independent fiber networks are excellent. It is about who can absorb a price cut for three years and who cannot.

What buyers now underwrite, and when

Every serious buyer of fiber and fixed wireless networks reads these earnings calls. Expect three questions to move to the top of diligence.

The first is overlap. How many of your passings sit inside AT&T, Verizon, T-Mobile or cable fiber footprints, today and on announced build plans? AT&T says it is past 39 million fiber locations and targets more than 60 million by the end of 2030. Verizon expects to exceed 32 million fiber passings by year end, on the way to 40 to 50 million.

The second is price history. Buyers will want twelve to twenty-four months of ARPU by market, with promotions shown, not averaged away. A flat ARPU line in a contested market is worth more than a higher one that is starting to bend.

The third is churn after a competitor arrives. If you have already lived through an overbuild in one town, that data is your best evidence. Buyers trust what happened over what is projected.

A network with strong penetration, stable pricing and limited overlap still commands a real multiple. A network whose best years are about to be repriced by a national bundle gets valued on the repricing, whether the owner has seen it yet or not.

Most owners plan to sell when the business looks its best. In a price war, the business looks its best right before a competitor shows up.

That is the window. Once a national brand is advertising $30 gigabit at your customers' doors, every buyer will discount your forecast to match. Owners who move earlier sell on their own numbers. Owners who wait sell on someone else's.

There are options short of a full sale. A recapitalization can fund a defensive build or upgrade while the owner keeps a stake. A merger with a neighboring operator can add density and spread fixed costs. Joining a larger platform can bring purchasing power, systems and, eventually, a buyer that pays for scale.

Where we sit

Standard acquires and partners with independent broadband operators across North America: fiber networks, fixed wireless ISPs and the infrastructure around them. We build regional platforms to the standard national buyers underwrite, and we work with owners on sales, recaps and mergers.

If you are weighing your options, our WISP exit guide lays out how buyers value fixed wireless and fiber networks.

Comcast can afford to call the price war irrational. An independent operator has to decide what to do before it reaches their market.

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General commentary on infrastructure markets. Not an offer to sell or a solicitation of an offer to buy any security, and not investment advice.